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userDcG712sK6a
Asteroid

MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

AFTER AROUND 20 USES, MY POWERBOT STOPS WORKING AFTER 5 MINUTES, BATTERY IS FULL, I CLEANED THE FILTER, BUT IT STILL DOESN'T WORK.

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

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userDcG712sK6a
Asteroid

Re: MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

None of the links was a solution for the problem.

Today i try to see how long it would work, but even the battery was full 

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userDcG712sK6a
Asteroid

Re: MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

None of the links was a solution for the problem.

Today i try to see how long it would work, but even the battery was full, the robot did not start

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Samsung Moderator
Samsung Moderator

Re: MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

Hey! Thanks for reaching out, can I have your full model number and serial number in private message?

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Highlighted

Re: MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

Do you have the powerbot app? Typically a robot vacuum will have a specific app that helps control it's settings as well as giving feedback to any faults or errors.

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userDcG712sK6a
Asteroid

Re: MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

I' be tried to use de app, but now it happens that the green signal of battery on the docking station blinks for about 10 seconds and then it turns off

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userqxgquvVYUi
Asteroid

Re: MY POWERBOT 9350 STOPS AFTR 5 MINUTES OF WORK

My powerbot wuit. No error codes.  Worst website ever.  Cant get hrlp to send this vacuum for repairs

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