Original topic:

Malfunctioning Refrigerator

(Topic created: 04-27-2021 04:25 PM)
userrs7P3xD5tV
Constellation
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Kitchen and Family Hub

I am having two problems with our French door refrigerator. The first is the ice dispenser door cycling open and closed constantly. The second is the upper ice maker gets an ice jam monthly, ever since we bought the unit. I have to thaw the ice jam once a month. 
I heard there is a work around for the ice jam but is there a fix for the dispenser door cycling?

1 Reply
SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I will be happy to look in to this for you. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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