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Constellation

Malfunctioning auto fill pitcher

I have a Samsung French Door Refrigerator within warranty. my auto fill pitcher always leaks when I try to poor from it. The model code is RF22R7351DT//AA.

I would appreciate a new self fill pitcher to be sent to me.

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4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Malfunctioning auto fill pitcher

We're sorry to hear that, please send us a private message so that we can look into this for you: Link

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Constellation

Re: Malfunctioning auto fill pitcher

I have the same problem.  They made me send a video of the pitcher leaking.  I did and now haven't heard back.  Ours is less than 3 months old. 

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Constellation

Re: Malfunctioning auto fill pitcher

You should also open it. We were getting sick and found mold all under the cover of pitcher. Our pitcher also leaks @samsung

 

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Constellation

Re: Malfunctioning auto fill pitcher

Yes hand wash only. Leaks from top seal. Mold is non stop from when we got it.

Samsung french door refrigerator

Model: RF23M8070SR
SKU: 5728821
H: 70 inches
W: 35.75 inches
D: 29.25 inches20200907_083314.jpg

@samsungal @SamsungGill  sorry guys the private msging didn't work

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