Original topic:

Microwave ME18H704SFS

(Topic created: 06-08-2021 08:11 AM)
userYxWiYezwY9
Astronaut
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Kitchen and Family Hub

The fan on the microwave is stuck on, unplugged the unit to see if it may reset and as soon as I plug it in the fan starts up. Outside of that the microwave works perfectly.

Is there something I can do to get the fan to shut off???

Thanks in advance

Steve

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4 Replies
SamsungTam
Samsung Moderator
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Kitchen and Family Hub

I do apologize for the inconvenience this has caused. Does the unit heat up when the fan is on? How long have you had the unit? 


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userYxWiYezwY9
Astronaut
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Kitchen and Family Hub

It does not heat up, it works perfectly except for the fan does not turn off. It was purchased early 2019 from Lowes.

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SamsungTam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

This type of issue will need to be addressed by having the unit serviced. Since it is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.


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userYxWiYezwY9
Astronaut
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Kitchen and Family Hub

Well, interesting update, I had unplugged the microwave last night in order to stop the fan. I just plugged it in and the fan works, able to turn on and off.

Thanks

Steve 

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