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Microwave Touch Buttons - Model ME21F707MJT

(Topic created: 06-17-2021 12:30 PM)
userdYicENvNUe
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Kitchen and Family Hub

Looking for suggestions: 

 

Several buttons only work if the door is all the way open.  Auto Defrost,  Custom Cook and "8" are hit and miss with the door closed but work normally when the door is open.  I assume a pinched cord.  Never tried to use Auto Defrost until today, never have used Custom Cook.  When door is closed they do not work - any ideas?

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SamsungJam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

It sounds like there is a short in all honesty.  Could you send me a private message with your serial number?  I would like to look into service options here:  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungJam
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

It sounds like there is a short in all honesty.  Could you send me a private message with your serial number?  I would like to look into service options here:  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

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userNzyYxkia7k
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Kitchen and Family Hub
Our samsung microwave has always had a similar problem.
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