Microwave display does not light up

[MTessieri]

I have a new Samsung Microwave ME11A7510DS. The display keypad panel does not light up and is VERY difficult to read. How do I correct this problem?

[Pianodude58]

According to what I have read, that model doesn't have a backlit display.

[MTessieri]

Interesting...I have looked at reviews online.  Some people have posted pictures and their display DOES light up.  Other people have the same complaint of dark display.

And, Sumsung telephone support tells me my model's display does NOT light up.

But, Samsung text Messenger support heard my complaint and is sending out a technician to fix the problem.

There you go.  Very confusing. More to come.

[Pianodude58]

Ok, that's very confusing. Let me know the outcome.