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Constellation

Microwave loses all power

Microwave loses all power once you push start.   Opening and closing the door seems to reset the microwave.   If you try to heat something (hitting start) shuts it down- complete loss of power.   Checked fuses, door switches and thermo sensors.  All check out.   Could it be the control board.    Microwave is 14 months old

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Microwave loses all power

If you've already checked to make sure the circuit breaker isn't tripped or anything like that, the microwave would need to be serviced.

 

- If you have an extended warranty you can reach out to them to have service processed.

- If you're within the one year warranty, you can Private message one of our moderators to have service processed. http://bit.ly/33ipYnO

- If you're OUT of warranty, you the following link to locate a service center in your area by using the link below

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Microwave loses all power

Just out of warranty.   14 months old!!! Better off buying a new one.     Seems this is typical for Samsung appliances to break right out of warrantly.     Will not be replacing with Samsung. 

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