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Astronaut

Model: NE59J7630SS From from back of stove/ motherboard

Looking through this community is seems this is a reoccuring issue.  We have had our stove since July 2016 and yesterday while heating the oven for dinner the motherboard/control panel caught on fire in the back! I couldnt find a recall on this, just the multiple complaints of the same issue.  What is Samsung going to do about this?!

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Samsung Moderator
Samsung Moderator

Re: Model: NE59J7630SS From from back of stove/ motherboard

Oh no! I hope everyone is alright, can you send me a private message with your full model and serial number? 


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Constellation

Re: Model: NE59J7630SS From from back of stove/ motherboard

Mine did the same thing.  What was their solution?

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