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user83Pgbh5Obt
Constellation

Model # SR2AM7070WS VR2AM7070WS/AA

Robot vacuum purchase August of 2019 and after 1 month of use started to make a loud noise, but was still vauuming and working fine, just loud. As the month have gone on, the machine is pickng up less and less and pushing around the debri. 1. Is this still under warrenty and if so, do i return to Bed Bath and Beyond or to Samsung for repair. 2. Is there a easy fix for these issues.

 

Thank you!

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Model # SR2AM7070WS VR2AM7070WS/AA

With it being purchased in August of 2019, you have a standard one-year warranty from that date of purchase making it end in August of 2020. Try these troubleshooting steps and let me know if they work out for you Smiley Happy

 

 

http://www.samsung.com/us/support/troubleshooting/TSG01001929/

 

http://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt


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