Original topic:

My dishwasher is new and damaged

(Topic created on: 1/25/21 6:23 PM)
userKDKLpkbl0b
Constellation
Options
Kitchen and Family Hub

My new Samsung dishwasher after a month didn't work appropriately and a technician came to my home and he found a broken part and unfortunately is not covered by warranty and it cost around $300 plus labor, i was shocked how a new appliance getting damaged in less than a month and when i chose it ,i bought the most expensive one,and have warranty for a year.

That's not fair, never to treat a regular person who likes SAMSUNG and bought it for  a life time

They said to me you broke it and need us to replace or pay for the part.

I was speechless because i was shockedi know the customers satisfaction is the most important. 

I felt I'm been cheeted and scammed with Samsung items.

Find a solution for me thankfully. 

1 Reply
SamsungLarry
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

Can I have the ticket number for your repair via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes