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Constellation

My microwave ME18H704SFS runs anytime the door is closed

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My microwave runs whenever the door is closed - for no reason. The microwave was installed new in a new kitchen in summer 2015. This seems to be a common problem and very dangerous. 

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Honored Contributor

Re: My microwave ME18H704SFS runs anytime the door is closed

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Honestly repairs would be recommended. I can't make any guarantees, but I'd be happy to look into this to see if I can help. Mind shooting me a message here with your serial number?


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19 REPLIES 19
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Honored Contributor

Re: My microwave ME18H704SFS runs anytime the door is closed

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Honestly repairs would be recommended. I can't make any guarantees, but I'd be happy to look into this to see if I can help. Mind shooting me a message here with your serial number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: My microwave ME18H704SFS runs anytime the door is closed

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i have the same issue with my microwave model ME18R704SFS.  it makes a constant humming/buzzing sound and it is not being used.  i open the door and it feels hot inside.  im concerned about a fire hazard so i just unplugged it.   i want to know if it is worth repairing it or just getting a new one.  

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Samsung Moderator
Samsung Moderator

Re: My microwave ME18H704SFS runs anytime the door is closed

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We are sorry to hear about this. Please send the serial number to this PM Link.


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Astronaut

Re: My microwave ME18H704SFS runs anytime the door is closed

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My microwave is running all the time, I heard the motor working on the back and the dish gets super hot... I just unplugged to avoid any issues..I purchase my microwave at Lowe's, I have the manual and receipt (2/04/16) $249.00 Model# ME18H704SFS

Please let me know if there is a solution.
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Constellation

Re: My microwave ME18H704SFS runs anytime the door is closed

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Hello, today my house almost went on fire after the microwave started running by by itself with a box of donuts inside. Glad I was at home, and the smoke and the smell made me run to the kitchen, this is a serious issue with this microwave.   Now waiting to see how can this be solved. 
Model ME18H704sfs 

serial No <hidden>

 

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Constellation

Re: My microwave ME18H704SFS runs anytime the door is closed

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My microwave ME18H704SFS runs anytime the door is closed as well.  I am very concerned it could be a fire hazard!  It is currently unplugged.  Please advise.  Thank you!

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Samsung Moderator
Samsung Moderator

Re: My microwave ME18H704SFS runs anytime the door is closed

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Oh no!  Could you send me a private message so that I can get some additional information?  http://bit.ly/2ihPL97


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Samsung Moderator
Samsung Moderator

Re: My microwave ME18H704SFS runs anytime the door is closed

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Please get back to us as soon as you can.  


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Astronaut

Re: My microwave ME18H704SFS runs anytime the door is closed

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I am now having this same problem with my microwave.  Model ME 18H704SFS

We've only had this microwave for about 18 months. 

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