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Original topic:

NX58H5600SS Stuck in demo mode and won’t ignite

(Topic created: 06-09-2021 06:24 PM)
userY6XwoDf8ng
Astronaut
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Kitchen and Family Hub

Hi,
My NX58H5600SS gas range shows “d” on the display window.  I’ve resetting the oven, but it won’t go away.  Now the oven is not even igniting.  Please help.

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SamsungLarry
Community Manager
Community Manager
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Kitchen and Family Hub

Have you attempted to turn the range off at the circuit breaker for 3 minutes, then turn it back on? If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Solution
SamsungLarry
Community Manager
Community Manager
Options
Kitchen and Family Hub

Have you attempted to turn the range off at the circuit breaker for 3 minutes, then turn it back on? If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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