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Constellation

NX58K9850SS - changes on-screen temperature

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When we enter a temperature for pre-heating and press "Start", the screen immediately changes the temperature down 25 degrees. If I set the temperature to 350, the moment I hit Start, it'll change it to 325. Then it'll stop the pre-heating at 325. We've tested this with multiple numbers.

 

However, if I use my phone to dial in the temperature, then press Start on the oven, the temperature will stay the correct amount.

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Samsung Moderator
Samsung Moderator

Re: NX58K9850SS - changes on-screen temperature

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Have you checked to see if the Auto Conversion feature is active?

 


Auto Conversion automatically converts regular baking temperatures to convection
baking temperatures. For example, if you enter a regular recipe temperature of
350 °F and press START/SET, the oven displays the converted temperature of
325 °F.

1. Press the Options pad, and then 3 on the
number pad.
2. Press 1 (On) or 2 (Off) on the number
pad. (Default setting is “Off”.)
3. Press the START/SET pad to save the
changes.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Highlighted
Samsung Moderator
Samsung Moderator

Re: NX58K9850SS - changes on-screen temperature

JUMP TO SOLUTION

Have you checked to see if the Auto Conversion feature is active?

 


Auto Conversion automatically converts regular baking temperatures to convection
baking temperatures. For example, if you enter a regular recipe temperature of
350 °F and press START/SET, the oven displays the converted temperature of
325 °F.

1. Press the Options pad, and then 3 on the
number pad.
2. Press 1 (On) or 2 (Off) on the number
pad. (Default setting is “Off”.)
3. Press the START/SET pad to save the
changes.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Constellation

Re: NX58K9850SS - changes on-screen temperature

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Not sure how/when that setting got turned on by somebody in my family, but apparently that fixed it! 

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