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userN7V7mBHnJV
Constellation

New Fridge not working

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Just bought a new Refrigerator.   It was a floor model.   We got it hone and plugged it in.  The door computer/ family hub works except for the voice recognition.    The refrigerator will not work at all.   I registered my product and the website says that the manufacturer warranty expired I April.  😕

 

any idea why why this thing's not cooling?

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Samsung Moderator
Samsung Moderator

Re: New Fridge not working

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It's likely a floor model without a compressor. I would recommend speaking with the retailer regarding this. 

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: New Fridge not working

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It's likely a floor model without a compressor. I would recommend speaking with the retailer regarding this. 

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userN7V7mBHnJV
Constellation

Re: New Fridge not working

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That is exactly what happened!  I can't even believe it!   They are coming to pick it up today.  

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Samsung Moderator
Samsung Moderator

Re: New Fridge not working

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Glad you were able to get it resolved. 

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