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New refrigerator no light in water/ice dispenser area

(Topic created: 07-23-2018 06:26 PM)
userpoNPbT3os4
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Was this brand new Samsung refrigerator designed with no backlighting on the water/ice buttons touch buttons and  no light in the ice/water dispensing area? I can't believe it, our old kenmore had light in both. Is there some way to turn on lights there?

 

Thank You

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Samsung_Stephanie
Samsung Moderator
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Thank you for this information, regretfully the only LED lights in the dispenser area are on the control panel located just above the dispenser itself. I apologize for any inconveniences caused. 


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Anonymous
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Please provide the full model code of the unit so that we can best assist. 

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userpoNPbT3os4
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RS25J500DSR/AA

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Samsung_Stephanie
Samsung Moderator
Samsung Moderator
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Thank you for this information, regretfully the only LED lights in the dispenser area are on the control panel located just above the dispenser itself. I apologize for any inconveniences caused. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userYDyWMSNcF6
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where can I put request to add led light for water dispenser? Or is there some kind of add-on I can get?

 

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rhinogore
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I have a RF28R6201SG and the only time the light comes on is when you press the dispensor, is there a way to make this on continuously?

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userSJ7st1UBKk
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I know your not the designer but it's 2020...There should be a light where the water comes out. I've never been so disappointed. What a shame your company makes this beautiful fridge with no light in the door.

 

Also, You havn't ever answered the guy that asked if you could order one and have it installed. Well?

 

At least come up with a battery opperated one that can be pushed and left on at night when you wake up trying to get water and it goes all over the place because you can't see how full the cup is getting. It's not like I can really take the fridge back either. 

 

Booooo on who's ever fauld it is for this poor design. I can't possibly believe you saved that much money not putting one. 

 

Very disappointed,

Tammy Mattingly

userT1POcTsiUT
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100% agree.  I just couldn't believe that there was no light at the water/ice dispenser.  The 14 year old refrigerator this one replaced had lighting!  Is it so that the "higher end" models are differentiated over "lower end" models?  How much cost does this save, $5?  Some wire and a cheap LED? If I had known this, I might have bought a competitor model.  It seems like a trivial thing, but it is such a simple feature that should be standard with a water/ice dispenser.

useryqNd2OjITQ
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R525j50
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userH1fvUlqyXz
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Mine stopped working. 6 weeks of use. Delivered 3/30/20. 

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