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Constellation

OTR Microwave SMH1816S caused fire!

Ran the microwave for 30 seconds and when the timer stopped, the turn table and light shut off as normal, but the microwave continued to cook and caught the contents on fire. In troubleshooting the issue, I put a cup of water in the microwave and shut the door but didn't start it. After 3 minutes, the water was boiling. Unplugged it to keep my family safe. Is this a recall issue? 

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Samsung Moderator
Samsung Moderator

Re: OTR Microwave SMH1816S caused fire!

We are sorry to hear about this. Please send the full model and serial numbers to this PM Link.


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