Original topic:

Oven Door Shattered Glass - ???

(Topic created: 07-06-2021 07:06 PM)
userGZ2G5r1qnu
Constellation
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Kitchen and Family Hub

Out of nowhere, I heard a BOOM! And I ran immediately into the kitchen where I heard the noise and the glass part of the oven door was all over the floor. It was shattered into tiny little pieces, and some pieces of glass were still hanging on. 

It is a mystery what happened.

Is there a recall on this item?

How can I get this replaced? 

 

 

1 Reply
SamsungLarry
Community Manager
Community Manager
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Kitchen and Family Hub

I am sorry to hear this. Can I have your full model code and serial number via private message? I would like to help as best as I can.







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