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Clarkclanof4
Astronaut

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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I'm having the issue of the fan not shutting off.  I'm worried it is a fire hazard and currently have it unplugged.

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Samsung Moderator
Samsung Moderator

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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Could you send us a private message with your model and serial number? http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userkLKdiNDiTu
Astronaut

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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It’s 4:25 AM, I heard noise downstairs, I make it to the kitchen and the microwave vent was on. It happened yesterday again around 4:30 PM. I was sure I didn’t turn it on. For a minute I thought I was going crazy. I live by myself so imagine my reaction 😳. Now I woke up and there’s the fan on again. I was thinking I had some sort of spirits playing with my head. I ask google and here you are, thank God this is a glitch 😅🤦🏾‍♀️

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Samsung Moderator
Samsung Moderator

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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@userkLKdiNDiTu Can you drop us a Private Message with the full model and serial numbers of the microwave and we can look into this? https://bit.ly/2mQxylV

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userAhUqAk8H8T
Constellation

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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I am having the same issue.  Is there a way to get this repaired?

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Samsung Moderator
Samsung Moderator

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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@ userAhUqAk8H8T I would be happy to look into this. Can you please drop a Private Message here: https://bit.ly/2mQxylV with the full model and serial numbers of the microwave? 

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userVomJkRZrCQ
Constellation

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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spontaneous entry of 7 seconds, then prompt to push Start or OK.
Model ME21K7010DG

The problem started about 6 months after buying/installing the unit - once a day, but now several times each day. Now the exaust turns on randomly sometimes at night when we are sleeping.now we unplug the unit for safety.

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Highlighted
Nebula

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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So sorry to hear that you have had this experience with your microwave.  Please provide me the following information below and I will be glad to look into this further.

Please send to the following link http://bit.ly/2xVe6x3

  • Name:
  • Physical Address:
  • Email Address:
  • Home #:
  • Mobile #:
  • Complete Model Code:
  • Complete Serial Number:
  • Place of Purchase:
  • Method of Contact, if service is needed (Email/SMS):
  • Extended Warranty Plan:
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userZbfFNm7B7t
Constellation

Re: Over the range microwave fan turns on by itself, random beeps and inputs

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We are having the same issue with our Samsung over-the-range microwave. The random 7's started shortly after purchase but we just turned the sound off so we couldn't hear the beeps. The fan issue is much more alarming. We've unplugged, re-plugged, and unplugged again. At this point we don't know if it's safe or could pose a fire hazard. 

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