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Nebula

Re: Over the range microwave oven inputs 7 by itself and prompts to hit OK or Start... nobody touche

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Sorry to hear that you are having this experience with your microwave.  This issue will require service, and I will be happy to get that service set up for you.  First, I will need some information before I will be able to do so.  Please provide me with the following information below.  Please send via private message http://bit.ly/2xVe6x3

  • Name:
  • Physical Address:
  • Email Address:
  • Home #:
  • Mobile #:
  • Complete Model Code:
  • Complete Serial Number:
  • Place of Purchase:
  • Method of Contact, if service is needed (Email/SMS):
  • Extended Warranty Plan:
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useriqtMELZIRM
Constellation

Re: Over the range microwave oven inputs 7 by itself and prompts to hit OK or Start... nobody touche

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THIS JUST STARTED HAPPENING TO OUR MICROWAVE.

will come into the room and it will be running with -SE- in display

 

interiour very hot.

wife notcied a burining smell the other night.

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Samsung Moderator
Samsung Moderator

Re: Over the range microwave oven inputs 7 by itself and prompts to hit OK or Start... nobody touche

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@useriqtMELZIRM    We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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usermRClUdTRsg
Constellation

Re: Over the range microwave oven inputs 7 by itself and prompts to hit OK or Start... nobody touche

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Same thing just started with mine.  Samsung was no help whatsoever since it's no longer under warranty.  This is a major design flaw and there should be a recall.  Samsung's quality reputation is going down hill fast.

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Samsung Moderator
Samsung Moderator

Re: Over the range microwave oven inputs 7 by itself and prompts to hit OK or Start... nobody touche

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usermRClUdTRsg, we would be happy to look into this for you. Just follow the steps in the accepted solution. Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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