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Constellation

Photos not uploading to fridge

I have been trying to get photos from my phone (iOs 14.2) to my fridge (Samsung 36 in. 27.7 cubic ft. Stainless-steel 4 Door French Door Family Hub Refrigerator) through the Family Hub app with a very small success rate. 


Most of the time, when I try to upload, it pops the message "Photos uploaded to fridge" and the photos are not there. 

If a progress bar is shown that is when I know it will work, at least partially for some of the pictures I chose. 

 

Is there any fix for this issue?

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Photos not uploading to fridge

Hello there, take a look at the link below it might be able to help you with adding photos to your Family Hub. 

 

https://www.samsung.com/us/support/answer/ANS00083882/

 

If the link did not help I would recommend reaching out to our Family Hub Department at 1-800-Samsung for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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