How do I go about finding out more information about the peeling problem? My range has also started peeling and looks horrible. I contacted Samsung and they are not willing to do anything about it which is super frustrating considering my range is only 14 months old. Never again will I buy one of their appliances.
About two years ago I bought my Samsung kitchen appliances in a package (refrigerator, stove, dishwasher and microwave) from the now defunct A H GREGG appliance store. The paint has begun to peel off of the regrigerator door. The microwave frequently shuts off when trying to reheat or defrost meals. Didn't expect this at all. Very DISAPPOINTED with samsung products!!!
The same thing has happened to my Gas Range (Model# NX58M6850SG/AA). It is only 14 months old and the paint is chipping on multiple spots and it is definitely not from overuse. I called Samsung and they indicated that it is cosmetic and will not cover. I explained that even though it is on the fascade of the appliance, it is still a design flaw. The rep indicated that there was nothing I could do. Sadly, I will not be buying another Samsung appliance again.
Not sure how to post my problems. So - I am replying to you.
Same problem with paint peeling near the range handle. Also getting loud clicking noises when using the oven.
Samsung arranged for a service call but the service center told me there was nothing they could do and to save the cost ($80) od sending someone out.
Will gladly join any lawsuit.