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userYZIitrXXmy
Constellation

RF23M8070 freezer not freezing but fridge works

i noticed today that the freezer drawer in my fridge is not freezing. The temp display for the freezer says its at 0 as well but my ice cream says otherwise. the condesner looks clean with no ice build-up or any blockage and it seems to be moving air around still.

 

The ice maker in the fridge is working and the fridge is cooling things to the normal temp. i have only had the unit for about 10 months so any help would be appreciated.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: RF23M8070 freezer not freezing but fridge works

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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