Original topic:

RF260BEAESR/AA Gen 5 freezer light

(Topic created: 05-21-2022 02:49 PM)
userk248FXwv66
Constellation
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Kitchen and Family Hub

The light for my Samsung French door refrigerator has gone out.  the light is in the bottom of the door, and is part number DA41-00676J.  I replaced the light and it still does not come on when I open the freezer drawer.  Are there any troubleshooting guides for something like this?  

The freezer and ice maker still work fine.  Just no light.

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there, I want to thank you for reaching out to us here within the Community and encourage you to have the refrigerator serviced by a technician in regards to the lighting concern and the replacement bulb has not correct this matter. You can send the full model code and serial number  in a private message to one of us moderators by selecting the moderator, and proceeding with the message option. You can also use this service link to locate a service provider within your area- https://www.samsung.com/us/support/service/ and proceed through that aspect as well.