Original topic:

RF27T5201SR refrigerator stops working 12 hours after reset

(Topic created on: 4/17/21 9:26 PM)
userfonpfvVbzz
Astronaut
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Kitchen and Family Hub

My Samsung refrigerator (RF27T5201SR) recently started giving me issues after a year of no hassles. All the electronics seem to operate as per usual but it will not cool.

I have recently been troubleshooting and have noticed the following:

It runs perfectly for about 12 hours after being reset, with the compressor running and cooling to the setpoints for both the fridge and freezer. I did not notice the condenser fan running, although the fridge is in the garage and it's about 40F there (possibly only runs when the condenser reaches a certain temp or possibly a clue??)

After running well for about 12 hours, the temperature indicator will continue to display that the fridge and freezer are at their respective set points but both will be room temperature. The compressor is no longer running.

Does anyone have any suggestions as to why this may be doing this? There are no error codes.

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2 Replies
Member_RF24R7201SR
Constellation
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Kitchen and Family Hub

Seems to be a recent common Samsung problem. Is it internet connected? I'm thinking maybe they pushed firmware update that is faulty or something. I'm researching similar issue with my fridge RF24R7201SR. Another posting I saw happened recently and some reviews of similar problem recently.  All in April - May time frame. Unfortunately I'm waiting for repair of unit and it's days out. I'll try to post back what they do to fix it if possible.  Really a shocker to see all the total failures of these things in the first year or so. Really defines the poor design and quality of these electronic fridges. Never had anything like this in the past 50 years of owning refrigerators. Cheap and not so cheap brands. Guess you don't get what you pay for here. Sadly Samsung acts like it's acceptable. 

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Member_RF24R7201SR
Constellation
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Kitchen and Family Hub

This post indicates it's a bad fan in compressor being the culprit. Which mine is extremely hot to touch in back. So maybe the cause. No info for part or anything like that.  Here's link to that post  https://us.community.samsung.com/t5/Kitchen-and-Family-Hub/RF25HM-Fridge-and-Freezer-Stopped-Working... 

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