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JasonQ
Asteroid

RF28HFEDTSR Icemaker randomly switches settings from ice to water and back

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Headline says it all.  The icemaker on my refrigerator will switch between the two ice settings and the water function randomly, without warning or indeed action on our part.

 

There doesn't seem to be any real pattern to the changes; it happens while we're filling a glass, or after, or when walking past, or when we're sitting in the living room, or pretty much whenever.

 

A short video of the phenomenon can be seen here: https://www.youtube.com/watch?v=m9RrMOtK6sI

 

In a related matter, I would like to suggest that someone figure out a way to make this thing work faster.  It is the slowest refrigerator icemaker I've ever used.

 

P.S.  I have tried the "unplug and wait" method mentioned in other threads a couple of times to no avail.

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Black Hole

Re: RF28HFEDTSR Icemaker randomly switches settings from ice to water and back

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Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and serial number of the unit.

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4 REPLIES 4
JasonQ
Asteroid

Re: RF28HFEDTSR Icemaker randomly switches settings from ice to water and back

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*TAP TAP TAP*

This thing on?

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Black Hole

Re: RF28HFEDTSR Icemaker randomly switches settings from ice to water and back

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Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and serial number of the unit.

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Black Hole

Re: RF28HFEDTSR Icemaker randomly switches settings from ice to water and back

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Do you still need assistance? 

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JasonQ
Asteroid

Re: RF28HFEDTSR Icemaker randomly switches settings from ice to water and back

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Yes.  I was unfortunately diverted by other matters.  I am sending a private message to you momentarily.

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