Original topic:

RF28JBEDBSR/AA Flex Zone cable is broken. very disappointed!!

(Topic created: 11-03-2021 11:55 AM)
userTtmQjnX5zl
Astronaut
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Kitchen and Family Hub

I am having very bad experience with Samsung appliances and TV recently I have bad experience with TV now my fridge is giving me trouble, we hardly use flex zone of this fridge and recently it appears our fridge stopped working.

while investigating I found there is a cable inside flex zone channel which moves when you open or close flex zone drawer is cut, it seems such a bad designed solution it was.

I honestly  think samsung need to recall this part and give replacement to customers.

I been trying to buy this part and  I am not able to find this part(cable) anywhere.

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1 Reply
SamsungJam
Community Manager
Community Manager
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Kitchen and Family Hub

If looking to repair the cable yourself, the best would be to reach out to our parts distributor J&J International at 800-627-4368.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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