Too many problems with this fridge that's two years old. First the ice maker froze up every week and didnt make ice. Samsung replaced it. But immediately after that the fridge started making a lot hum and the bottom freezer stopped freezing (cools fine). Back and forth with samsung reps since Aug. 17 about this. They set up service tickets about 6 times and each time it gets cancelled. They.escalated. still nothing. At wits end about this. So frustrating . My old GE was a workhorse. Two year old expensive Samsung is.a dud.
I'm sorry to hear that, so that I may look into this can you send me a private message with your full model and serial number?