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Constellation

RF28N9780SG Freezer not working

The freezer on my RF28N9780SG is not freezing I woke up to a pool of water in my kitchen from the refrigerator.  Does anyone have a manual to see why the problem is. 

I had an error code 84 on my display but I can't seem to recreate the error. 

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Product Expert

Re: RF28N9780SG Freezer not working

Dear userp3qkl0uuoo

Hope your day is going well.

I’m sorry to hear about the problem you’re having with your freezer.

 

The error code you’re giving me just mean that there were some kind outage or the breaker might have shut off for no more than a minute and turn back on. In this case of situation all you have to do is unplug the freezer for about 60 second or so, then plug it back in and that should reset the code to get it off your display and should make the freezer to start freezing again. Hope that help.

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