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userxRnFBuVj0f
Constellation

RF28R7351 Ice Maker frozen shut, will not slide out

What is the Force Defrost sequence in order to defrost and hopefully slide out the frozen shut ice maker? The only keys/settings for this model are on the interior right side panel. RF28R7351 model

3 REPLIES 3
userZNykaYlcHq
Constellation

Re: RF28R7351 Ice Maker frozen shut, will not slide out

I have the same problem.  Can't find any info on how to run the forced defrost.  Please help.

RF28R7351SG/AA

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Samsung Moderator
Samsung Moderator

Re: RF28R7351 Ice Maker frozen shut, will not slide out

For a forced defrost, you would need to unplug the fridge itself and let the ice melt for however long it takes for that to happen. 


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useryjpG7AT96e
Astronaut

Re: RF28R7351 Ice Maker frozen shut, will not slide out

Why is this the only fridge that Samsung wouldn't build a 'force defrost' mode into when all the rest of them have them?  Particularly when there is a class action lawsuit against Samsung for the horrendous design of the ice makers?  I had no idea what an issue this was until I started to search for why my ice maker was frozen over already on a relatively new refridgerator.  Every model until this one has a 'hidden' key sequence to force defrost--surely there's one on this model too?  Seems like a silly thing to not put on there given all the issues Samsung has had with this...

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