Original topic:

RF28R7351SG Door Adjustment Snap Rings

(Topic created: 06-09-2021 03:51 PM)
userIdFsF6sbaW
Constellation
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Kitchen and Family Hub

Purchased this model refrigerator from Lowes on May 25, 2021, delivered on May 26th.  The two refrigerator doors are not level, with the right door being lower.   The manual provides instructions for fixing using supplied snap rings, but there were no snap rings provided.  Also, there does not appear to be a grommet on the door as referenced in the manual. Please send me the set of 4 snap rings referenced in the manual (1mm, 1.5 mm, 2mm, and 2.5mm) as well as the necessary grommet.

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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I will be happy assist you. Please send the serial number to this PM Link.


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