Original topic:

RF28T5001 refrigerator freezer drawer doesn't open fully!

(Topic created: 08-30-2021 07:41 AM)
userR3xrehCstW
Astronaut
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Kitchen and Family Hub

Our refrigerator is new and we realized the freezer drawer only opens about 12", which is about 7" less than the model we looked at at Lowes. Anyone else have this issue? We can't even remove the freezer baskets because the door doesn't open far enough.

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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I understand this is frustrating. Are you able to check if all of the packing materials were removed from the freezer drawer? Was the refrigerator professionally installed?


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