Our refrigerator is new and we realized the freezer drawer only opens about 12", which is about 7" less than the model we looked at at Lowes. Anyone else have this issue? We can't even remove the freezer baskets because the door doesn't open far enough.
I understand this is frustrating. Are you able to check if all of the packing materials were removed from the freezer drawer? Was the refrigerator professionally installed?
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