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Samsung Moderator
Samsung Moderator

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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userdEpNcrJUNw, do you also have a RF323TEDBSR?

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userdEpNcrJUNw
Constellation

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

Why does Samsung not post the technical manual online so we can address the issue of the left door not closing properly? I bought a 3 year extended warranty which unfortunately is only 2 years after the original 1 year, but is 2 months over the warranty. I just have issue if a spring is needed or a new seal....paying $150 to be told that is not the way to go after I paid over $2K for the fridge!
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userdEpNcrJUNw
Constellation

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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yes
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userq34fPJXVoe
Constellation

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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This fridge sucks! I just spent over $700 to fix the ice maker because of a faulty seal. Now I have to spend another $100 + to fix the door? Bet I wouldn’t have the same issues with an American made appliance. Live & Learn!

 

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userd1hJdiZsCN
Astronaut

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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I have the same problem with model RFG297HDRS/XAA

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Samsung Moderator
Samsung Moderator

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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When did the symptom start? Have you checked that there is nothing obstructing the door?

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userKkfUAWHl3n
Astronaut

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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I have the same problem.  Whom do I contact if my warranty is up?

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Samsung Moderator
Samsung Moderator

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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@ userKkfUAWHl3n I would be happy to look into this. Can you drop a Private Message here: https://bit.ly/2mQxylV with the full model and serial numbers of the refrigerator?

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userdEpNcrJUNw
Constellation

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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Why does Samsung not post the technical manual online so we can address the issue of the left door not closing properly? I bought a 3 year extended warranty which unfortunately is only 2 years after the original 1 year, but is 2 months over the warranty. I just have issue if a spring is needed or a new seal....paying $150 to be told that is not the way to go after I paid over $2K for the fridge!
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userdEpNcrJUNw
Constellation

Re: RF323TEDBSR Left Side French Door Flipper Will Not Close Properly

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How was it solved?

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