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Constellation

RF4287HARS refrigerator leveling concerns

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Our RF4287HARS refrigerator is on a level floor but noticably tilts to the back. Its about 1/4" low in the back (agins, the floor is perfectly level). I see no adjustment for raising the rear wheels nor an adjustment for lowering the front wheels. The manual only shows an adjustment for raising the front. The only way I can make the refrigerator level is to put shims under the rear wheels.

Has any one else run into this? Have I missed something in the manual?

 

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Samsung Moderator
Samsung Moderator

Re: RF4287HARS refrigerator

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It sounds like the unit is properly leveled. When leveled correctly, the refrigerator will have a front-to-back slant, with the front of the refrigerator higher than the back. 


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Samsung Moderator
Samsung Moderator

Re: RF4287HARS refrigerator

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Here is a link that will be of assistance. https://www.samsung.com/us/support/answer/ANS00062321/


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Constellation

Re: RF4287HARS refrigerator

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Thank you but this is the instruction I was referring to that wasn't helping me.... with the leveling legs all the way up and the refrigerator resting on the front wheels only,  the refrigerator is still tilted back and unlevel. No adjustment of the front leveling legs will change that.

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Samsung Moderator
Samsung Moderator

Re: RF4287HARS refrigerator

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It sounds like the unit is properly leveled. When leveled correctly, the refrigerator will have a front-to-back slant, with the front of the refrigerator higher than the back. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Astronaut

Re: RF4287HARS refrigerator

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Mine is a 1/2" high in front. The directions clearly states that you have to level front to back and side to side. To tell us it is supposed to tilted back is ludicrous. This is just stupid! 

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Constellation

Re: RF4287HARS refrigerator leveling concerns

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My fridge is also out of level 5/8"

How did you solve the problem? 

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Constellation

Re: RF4287HARS refrigerator leveling concerns

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it is normal to have the front higher than the back so that the door will close by itself.

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Samsung Moderator
Samsung Moderator

Re: RF4287HARS refrigerator leveling concerns

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Generally there is a slight tilt when you look at it visually that helps with drainage. However, I would suggest using a level to verify that the fridge is level per the installation recommendations.



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