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Constellation

RFG297HDRS water dispenser low pressure

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Water pressure at dispenser is low to non existent, I changed filter and the pressure dropped after a short period of time. I removed the filter altogether and dispenser has full pressure, so it is not low pressure to the unit.  This problem has been identified numerous times with multiple refrigerator models on this site but you make access to the solution impossible, why?  I just want to get my water dispenser to work properly. 

WHY WON'T YOU GIVE ACCESS TO THE SOLUTIONS????

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: RFG297HDRS water dispenser low pressure

JUMP TO SOLUTION


Remove the water filter and out it in again. 

The water filter will always reduce water pressure slightly, but when it reduces water pressure by a significant amount, that means it's time for a new water filter.

Caution: Use only Samsung brand water filters.

 

If the water line is kinked, unkink it and check for holes or damage to the line.
As long as the line is not damaged, further kinking in the same place can be prevented by wrapping duct tape around the kinked area.
If the line is damaged, it will need to be replaced.

 


Increase the water pressure.

Open the home's water supply valve more fully in order to increase water pressure. If the home's water supply valve is already open all the way, the home's water pressure is too low.

The refrigerator requires water pressure of at least 30 psi. Most city water is around 60 psi, however, filtering systems such as reverse osmosis can significantly reduce water pressure.

If the home has low water pressure, a booster pump may be needed to get the water pressure to the appropriate level. For further assistance, contact a plumber.
 

If this does not help then this will require service and if your refrigerator is out of warranty you can use the link below to find a service center in your area. Or if you have an extended warranty then you can go through your place of purchase and get the repair done. 

 

http://www.samsung.com/us/support/service/location


 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: RFG297HDRS water dispenser low pressure

JUMP TO SOLUTION


Remove the water filter and out it in again. 

The water filter will always reduce water pressure slightly, but when it reduces water pressure by a significant amount, that means it's time for a new water filter.

Caution: Use only Samsung brand water filters.

 

If the water line is kinked, unkink it and check for holes or damage to the line.
As long as the line is not damaged, further kinking in the same place can be prevented by wrapping duct tape around the kinked area.
If the line is damaged, it will need to be replaced.

 


Increase the water pressure.

Open the home's water supply valve more fully in order to increase water pressure. If the home's water supply valve is already open all the way, the home's water pressure is too low.

The refrigerator requires water pressure of at least 30 psi. Most city water is around 60 psi, however, filtering systems such as reverse osmosis can significantly reduce water pressure.

If the home has low water pressure, a booster pump may be needed to get the water pressure to the appropriate level. For further assistance, contact a plumber.
 

If this does not help then this will require service and if your refrigerator is out of warranty you can use the link below to find a service center in your area. Or if you have an extended warranty then you can go through your place of purchase and get the repair done. 

 

http://www.samsung.com/us/support/service/location


 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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