Ice maker has frozen up repeatedly, defrosting temporarily gets it going again. Pulled a HUGE sheet of ice out of the bottom - the door is rarely opened so it's not from us. It's also randomly spit cubes out onto the kitchen floor (usually in the middle of the night - fun!). I'm hoping for some help here, but from many of the other threads I've read - I am not optomistic.
Response from Samsung:
Thank you for this information. If the door seals are intact and the unit is level, it will require service.
You can find a repair center using the following link: http://www.samsung.com/us/support/service/location
Still not admitting there's a chronic problem. Didn't really expect any different.