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Constellation

Range Top Microwave

I purchased the Samsung ME21M706BAG in October 2017 and the vent comes on full power by itself.  I just called Samsung and they say there is no recall and nothing they can do.  Reading these posts I see it has been a problem with this model.   IS Samsung going to back this product after all these issues have occured?  Does anyone have any suggestions?

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Samsung Moderator
Samsung Moderator

Re: Range Top Microwave

Hello there, I can see how your unit powering on by itself can be problematic. 

 

How long has this been going on?

When the unit power on by itself, is the light on?

Does the table turn?

Place a cup of water in the unit, does it heat?

Have you had any trouble with the door not closing properly?

 

 


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