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user2qUJ27FSTt
Constellation

Refrigerator Ice Dispenser Rust

I take VERY good care of all of my appliances and I am extremely unhappy with my recently purchased Samsung refrigerator. I encountered a problem that made the cooling shut off . This problem was fixed after I threw away probably $550 worth of food. The MAIN issue is the rust underneath my ice maker. I didnt pay $1800 to have a rusty old looking refrigerator. I had a rep from Besttech come to my house and was told it is a faulty ice maker and since I am not there 24/7 to wipe it down it will continue to rust away. It is a MANUFACTURING DESIGN FLAW and I'm wondering if there has been a recall yet otherwise this WILL turn into a lawsuit. Clearly I am NOT the only one experiencing this issue. 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Refrigerator Ice Dispenser Rust

Hey! Thanks for reaching out, can I get you to send me a private message with your full model and serial number?

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