I’ve owned mine for 3 almost 4 years now and this problem has been a pain for 2 weeks. Research shows many have the same issue and is defective. Apparently there was a class action lawsuit in 2017. I will NEVER EVER BUY ANY SAMSUNG PRODUCT AGAIN. My Frigidaire lasted longer than this thing this is the second issue with this unit. I am going to report to BBB.
samsung if you read this you should reach out to me and others to offer some sort of free repair on this given it is not very old at all
We are also a victim of the poor design & quality of the Samsung ice maker.
Interestingly, a few weeks after we bought this fridge, a salesman asked if we got the extended warranty. I said no. He said I'd be sorry. He was right. And he knew something that the sales people weren't telling their customers. Shame on the entire industry.
Ours has iced up 2-3 times already, and for some reason I cannot find a video on HOW to take it apart (there are many showing the ice maker ALREADY out) - very strange - are these videos getting deleted so that Samsung can send out service people instead of a DIYer doing the job??
This fridge's icemaker's behavior is quite erratic and the consequence is we are at great risk of ruining our hardwood floors. My wife will not be happy, but I think the only solution is to shut off the ice maker...
Clearly a very disappointing product and product support for sure.
At any rate, Samsung: as you seem to be cataloguing the number of issues via model & serial numbers, here are ours:
Model RF273BEAESR/AA, SN <Hidden>
Hi. Is that filter housing / check valve something that anyone can replace? My fridge is only 1 1/2 year old and it started leaking a couple of months back. I am so disappointed with SAmsung.
Our RF263BEAESG just started with this exact problem. I've now chipped the ice away and cleaned up water below the crisper tray twice in the past 7 days. Today it leaked out onto the floor. Is there a way to turn off the ice maker?
Hi I have a RF28HMEDBSR that started making slushy ice awhile back. I had a technician visit 3 times and on the 3rd time he replaced the icemaker. Nevertheless, it still makes slushy ice. It sounds like alot of people have the same problem and I'm not sure if my fridge is setup under warranty, is there an admin that can help with this?