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04-13-2016 07:35 AM (Last edited 07-06-2019 07:54 AM by SamsungNik ) in
Kitchen and Family HubThis happens occasionally, I usually pull out the ice bucket and re-insurt and it starts producing.
This time it won't start, it's been two days.
I can't find the reset button.
model RF263BEAESR
Thanks
Solved! Go to Solution.
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04-04-2019 06:31 AM in
Kitchen and Family HubI'm sure it's possible to replace the housing, but you will still be manually defrosting within a few months at best. The design of the new parts has not helped solve the issue.
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04-04-2019 12:44 PM in
Kitchen and Family Hub
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04-04-2019 01:45 PM in
Kitchen and Family HubWe are sorry to hear about this. Please send the serial number to this PM Link.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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04-08-2019 08:09 PM in
Kitchen and Family HubSo I've asked this and maybe I turned off notifications ..
Curious How many of us with the problem are using Samsung water filters vs an off band like say home depot.

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04-10-2019 09:25 AM in
Kitchen and Family HubAre you still needing assistance?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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04-09-2019 07:57 AM (Last edited 04-09-2019 08:18 AM ) in
Kitchen and Family HubI have RF22KREDB refridgerator for a little over a year. Ice maker has never worked. Lowes ignores us, Samsung ignores us. Although the fridg in general is quite good, this ice maker thing is BS. Basically from what I read, nobody's ice makers work on these Samsung refridgerators. How the heck are these passing QC at Samsung? They friggin have to know they don't work, but continue to sell defective refridgerators. What the heck?
I realize that ice cubes are not important in various countries. France for example, I have never seen an ice maker on a fridge. The French simply don't use ice, and on the occasion they do, they make it in these tiny ice trays. When you order a glass of coke at a resturant, it comes cold, but with no ice.
Samsung has to realize that their biggest customers are in the US, and we use ice... a lot. And expect it to be fully frozen clear ice cubes, not slushy half frozen chopped up cubes. Also, these huge refridgerators aren't sold anywhere but the US. Every other country I've visited have smaller refridgerators.
This is what my ice looks like. White, half frozen, half ground up. Not acceptable by any stretch

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04-09-2019 08:48 AM in
Kitchen and Family HubHas your water filter been changed recently by any chance? Here is a link to help with the cubed/crushed ice troubles. http://www.samsung.com/us/support/troubleshooting/TSG01001890/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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04-17-2019 06:51 PM in
Kitchen and Family HubHaving the same issues with ice maker for the last 3 years. Is there a fix ?
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05-03-2020 12:34 PM in
Kitchen and Family HubYes, I've changed out the filter a few times. Does nothing. Not sure why you think it would. If the ice maker can get water, which it does, it should freeze it, which is barely does.
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04-30-2019 12:49 PM in
Kitchen and Family HubOur refrigerator is also having this same issue. We were able to defrost it but the problem keeps coming back and is only getting worse. The refrigerator is out of warranty but I have heard about recalls and also class action lawsuits. Can anyone provide a summary of what options are available for owners of the refrigeratiors?
Thanks,
Kent

