cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Easy fix take out bin as pictured. Lay an absorbant towel...

JUMP TO SOLUTION

Easy fix take out bin as pictured.

Lay an absorbant towel at base of accumulated ice where ice bin was.

Use your hair dryer on high cool setting

to remove existing ice build up.

You should have some ice 1-2 hrs later.

Be patient with both procedures. Samsung has a default in their ice maker design

Reply
Loading...
Highlighted
Asteroid

RB38M7998S4/EU UK Family Hub update when?

JUMP TO SOLUTION

I'm hearing the U.S. is recieving Family Hub 4.0 update. When will U.K. range receieve it? Please let us keep photo shuffle screensaver. 

 

Release Galaxy View 2 in U.K or somewhere easier to buy than AT&T

Reply
Loading...
Highlighted
Constellation

RF28HMEDBSR/AA

JUMP TO SOLUTION

Purchased one of these Refridgerators in 2014. One of the digital lights on the front went out within a year. No samsung tech in our area so they came and swapped the unit. WOW right?! Not so much. The ice maker has never worked consistantly right. Always wet ice, ice maker freezes up. Spoke to others with this model or similar. Everyones having the same issues, shared the bulletins, performed all the suggestion to no avail or if so, only for a couple weeks at best, unfortunately we have no techs in our area either so we cannot get anyone out to look at it. Even the food is freezing in the back bottom shelf. We changed the ice maker ourselves. It worked for a couple weeks and now back to the same. 4 years in on this one and we are at wits end. Purchased a GE during the 4th of July savings event as GE have fantastic customer service AND repairmen in our area! We had a gas range that had a slight issue after 4 years of use, they replaced it with a brand new one for less than a 1/4 of the cost ($4000 stove for $1000) in one 15 minute phone call! We were hoping samsung would do the same but we are sick of waiting and cannot wait for the lawsuit to finalize. This has been ridiculous for an over $3000 Fridge. Time to cut our losses and run... Stay the heck away from Samsung from now on unfortunately.

Reply
Loading...
Highlighted
Constellation

Ice machine

JUMP TO SOLUTION

Ice machine

Reply
Loading...
Highlighted
Asteroid

RF28JBEDBSG/AA Ice Maker Problems

JUMP TO SOLUTION

Has anyone found a solution to the ice maker problems with RF28JBEDBSG/AA Ice Maker , leaks and ice not looking well frozen. I purchased a Refridgerator  microwave oven that broke the first year not under warranty and now the ice maker is faulty.

  Very many people having this problem but can’t find a fix. It’s been a real problem

owning these screwy appliances , there very new and falling apart.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: RF28JBEDBSG/AA Ice Maker Problems

JUMP TO SOLUTION

For assistance with this, please send us a private message to the link with your serial number. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Constellation

Re: RF28JBEDBSG/AA Ice Maker Problems

JUMP TO SOLUTION

I don’t know why the solution to this clearly very common problem is send us a private link with the model number that’s already posted in the question. I’ve looked at several post threads regarding the same exact issue, but not one single public answer from Samsung. 

Reply
Loading...
Highlighted
Astronaut

Having some problems with this unit

JUMP TO SOLUTION

Having some problems with this unit

Reply
Loading...
Highlighted
Astronaut

Having same problems with my icemaker

JUMP TO SOLUTION

Having same problems with my icemaker

Reply
Loading...
Highlighted
Asteroid

Samsung’s ice maker flaw ,answer

JUMP TO SOLUTION

Knowing  the ice maker has a design flaw and offering to let you pay to fix it

 Is not is not good enough. After purchasing 5000 in appliances

the. Microwave had to be replaced soon after purchased now the Refridgerator is flawed and both were design flaws. So many have the same problems and all they offer is a private message telling you to call a repair man and get it fixed your self.

 

Reply
Loading...