I notice my freezer was not holding setpoint when my ice cream was thawed yet the digital display set point was -2 and the actual freezer temperature was 20 (measured with a separate thermometer). The display either did not show the actual temp a few seconds after the -2 setpoint is displayed or it think the freezer is actually -2. NOT!!
Found the same problem with the refrigerator, set point was 36, actual temperature is 40. When I checked the unit first thing in the morning the freezer is 0 (set point -2) and the refrig is 40 (set point 36). Only error code is 88 88 (inverter signal to compressor issue, per samsung Ser Rep but the inverter board red light is steady on, indicating all is normal. So what do I do? I don't think low refrigerant would ever reach 0 degrees, ;but it never reaches setpoint of -2. Obviously the compressor is running. No other error codes. No frozen evaporator, no sensor errors, no temp errors. What do you suggest i do next? Buy a whirlpool?
Thanks, however I don't see anything mentioned on that page about removing the ice buildup. There is no ice at all in the bucket and when I removed it to take a look, I found the ice buildup as pictured above. Thanks!
For refrigerator RF28HFEDTSR/AA: We turned our icemaker off after 2 years of defrost issues and only use the bottom icemaker. Our fan has continually frozen up and we just defrosted it for the 11th time. I just lost around $350 in food and over the course of the years - probably close to $1500. Samsung refuses to acknowledge the problem. I am now looking for a new refrigerator and will not purchase any further Samsung products due to their lack of assistance.
Easy fix take out bin as pictured.
Lay an absorbant towel at base of accumulated ice where ice bin was.
Use your hair dryer on high cool setting
to remove existing ice build up.
You should have some ice 1-2 hrs later.
Be patient with both procedures. Samsung has a default in their ice maker design