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Constellation

Re: rf28hmedbsr ice maker issues

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I have the same refrigerator and the same problem.  I am looking forward to the 'world class' customer service that will solve my problem and that of the many other people who have posted on this forum.  


@usergNzCiWlJrP wrote:

Theice maker works fine, but now it frosts over inside compartment every 3 weeks or so. Why does this now happen?

edit: I think I now know there's a leak inside the icemaker compartment. What needs replaced? ice maker or fill valve or both??

 


 

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Samsung Moderator
Samsung Moderator

Re: rf28hmedbsr ice maker issues

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Have you completed the troubleshooting steps provided in the marked solution at the beginning of the thread? If troubleshooting has been completed, the next step would be to send a private message with the full model code and serial number. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: ice maker stopped samsung model RF263BEAESR fridge

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We are having the same issue with our 2 year old French Door refrigerator.freezer.  We also purchased a Samsung, cooktop, oven, microwave and TV.  So disappointed that this has been a known issue!  The model RF23M8070FR/AA

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Samsung Moderator
Samsung Moderator

Re: ice maker stopped samsung model RF263BEAESR fridge

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@userWQ7KRa0pJL, for assistance with this concern, please send us a private message to the link 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: ice maker stopped samsung model RF263BEAESR fridge

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This is the most expensive appliance we've ever purchased, and has been the most disappointing.  I'd rather have the ice maker removed to make room for old-fashioned ice trays.  Even when it works, it is pathetically slow at making/dispensing ice.  No more Samsung kitchen appliances for us.

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Constellation

Ice Maker Freezing Over

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My ice maker keeps freezing over. This started about 6 months ago (when the unit was still within warranty), and samsung sent someone out to fix it. Unfortunately, it has started again. The unit is now out of warranty, and is only 2 years old. It won't make ice and the product does not fuction as intended. 

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Constellation

Not a good refrigerator

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We bought a Samsung refrigerator in August 2017. Model number RF23M8070SG/AA. This refrigerator icemaker has frozen up numerous times and is now frozen solid. We can't even get the ice bin out to try to defrost! Then on top of that the auto refill pitcher has stopped working and the "on" "off" indicators for it just flash! Never ever going to purchase a Samsung appliance again! So disappointed! 

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Astronaut

RF23J9011SR/AA trying to defrost the ice maker

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I'm attempting to defrost my  RF23J9011SR/AA.  The freezer shows -5 and the fridge temp at 69, is this defrosting?  I'd love to not have to empty the entire thing for the ice maker.  I cannot get the ice maker bucket out though.  I have someone coming tomorrow, but I'm supposed to have this defrosted in advance.

 

Does anyone have clear directions for fridge only defrost?  The manual and site are awful regarding this (and defrost in general).

 

Thanks!

 

 

 

 

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Constellation

Model Rf28jbedbsg French door refrigerator. ice maker issue

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Rf28jbedbsg French door refrigerator. The freezer makes a terrible noise, won’t dispense ice and I am unable to

remove the ice master to see inside to find out what is going on. I’ve tried lifting and pulling as I’ve seen in 1000 videos. Apparently this is a goof on Samsung’s manufacturing. It could be frozen . Not sure

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Honored Contributor

Re: Model Rf28jbedbsg French door refrigerator. ice maker issue

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Hey, give this link a shot.

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