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Constellation

Refrigerator Leaking into middle drawer

My Samsung fridge is only 3 years old and has been leaking terribly into the middle drawer and sometimes on the floor. It started small about 6 months ago but keeps getting worse. Model number RF22KREDBSR/AA

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Samsung Moderator
Samsung Moderator

Re: Refrigerator Leaking into middle drawer

service will be required, depending on the warranty of the unit you do have a couple of options.

If the unit is in warranty you can send me or any of the other moderators a private message with your full model and serial number and we can get that set up for you.

 

Or if your unit is out of warranty you can use the link below to find a service center in your area. 

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Refrigerator Leaking into middle drawer

It is 1 year out of warranty. There is a service center 30 miles away. Am I really supposed to try and find a way to take this expensive fridge all the way to a service center for a problem that is happening on a large number of Samsung refrigerators?  Shouldn't this be a defect that is replaced for free? 

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Samsung Moderator
Samsung Moderator

Re: Refrigerator Leaking into middle drawer

This is something that we can look into further.  Could you send me a private message with your serial number? http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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