To defrost your unit, you would need to put the fridge in Demo Mode. By putting the fridge in Demo Mode, it will stop cooling and function as a retailer model. We only suggest doing this for one day to ensure the frost has melted. To put the unit in Demo Mode, touch and hold the Freezer, Fridge, and Door Alarm buttons at the same time again for 5 seconds. The refrigerator chime sounds once more.
Dealing with the same issues and same model, is there anyway to get a refund for the purchase, missing work to be hame for the repair work that doesn’t fix the problem is getting costly let alone time is adding up.
A technician would need to determine that the unit couldn't be repaired. At that point we could then look into other possible accommodations.