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Refrigerator - RF24FSEDBS: Icemaker problem

We purchased a Samsung refrigerator several years ago (RF24FSEDBS) and have been having problems with the ice maker for some time. Looking at reviews, this seems to be a common complaint.

The ice maker will drop ice on its own (then drip water) and freezes over every few weeks. Upon freezing, it stops producing ice. I have to break up the ice with a pick and clear out the ice maker to get it working again. This has been happening for years. Does anyone know what may be causing this problem and if it can be remedied? Thank you