Refrigerator section usually stays at 41 degrees (set at 38) BUT the Freezer continuously varies between 20 degrees (set at -8) and 58 degrees and the flex zone continuously varies between 23 degrees and 55 degrees. Temp readouts on door are wrong. Changing set points (freezer/flex) has no impact on cooling. I can replace the Control board or the control board inverter - how do I know if one or both should fix the problem?
Hello, I apologize your having the issue with the unit. We have some troubleshooting information here: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ if you would like to review to assist with the cooling issue reported. I would recommend a technician diagnose/service the unit to accurately identify any potential part(s) needs. However, if your wanting to service the unit yourself, you can contact J&J international at 1-800-627-4368 to purchase a service manual before proceeding.
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