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useruwhtcCMZCw
Constellation

Refrigerator RSG257AAWP Icemaker Freezes

Bought in 2015 and Icemaker had a trouble within 2 years as it stopped making ice.  Factory warranty mechanic replaced the Icemaker.  Ice in the Icemaker would freeze up once in a while. But for past month, it has impossible to deal with as all the ice cubes in the box would stick to each other and get struck.  No ice could be dispensed. Please advise what I can I do?

2 REPLIES 2
Samsung_KXhuTgh
Astronaut

Re: Refrigerator RSG257AAWP Icemaker Freezes

Same thing with mine. Having to take the tray out and use my blow dryer to melt the ice. There's some sort of lawsuit going on.

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Samsung Moderator
Samsung Moderator

Re: Refrigerator RSG257AAWP Icemaker Freezes

@useruwhtcCMZCw: Have you attempted a reset of the ice maker by any chance?  If you did, and the issue continued we would need to schedule service.  http://bit.ly/2ihPL97


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