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Samsung Moderator
Samsung Moderator

Re: My refrigearator always puddles the nastiest water / ice under the crispers. ruins my food an...

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Oh no! How often is this happening?  If it's returning after wiping the water away, service would be suggested.  If you would like to move forward with that process, feel free to send me a private message: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Water Accumulates Inside and Under my Vegetable/Fruit Drawer in my Refrigerator

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I would try what @user8H5ZVIibmp suggested. Also, make sure that the energy saver icon is turned OFF. When that icon is on it can cause water leaks and condensation to form in the unit.

 

Another thing to check is the leveling of the unit. 

  • If you look under the front of the fridge, the leveling legs should be in full contact with the floor and the wheels shouldn't be touching the floor at all. If that's not what you see, check out our guide for leveling the refrigerator.
    • To save energy and prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. This guide will show you how to level your fridge and make minor leveling adjustments.

 

If the above troubleshooting steps didn't help, here are some service options:

 

- If you have an extended warranty you can reach out to them to have service processed.

- If you're out of warranty, feel free to contact our phone support line at 1-800-Samsung to have service set up or use the following link to locate a service center in your area:

http://www.samsung.com/us/support/service/location

 

If you have any questions feel free to send me a private message using the link below:

http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Water Accumulates Inside and Under my Vegetable/Fruit Drawer in my Refrigerator

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Energy saver Icon is not on and I had to level the refrigerator as instructed. Did this on Thursday. June 11th checked it this morning Friday June 13th and the water has returned. What next? Thank you!

 

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Asteroid

Re: Water Accumulates Inside and Under my Vegetable/Fruit Drawer in my Refrigerator

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I'm having the same problem.  The water seems to be coming from the iced up fan that's in the fridge.  I can see it leaking into the drawer and looks like it's coming from there.  A known issue with Samsung

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Asteroid

Re: Water Accumulates Inside and Under my Vegetable/Fruit Drawer in my Refrigerator

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Any recommendations on how to fix this issue. My refrigerator is out of warranty?

 

Thanks

 

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Constellation

Water leak inside refrigerator

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I have a Samsung refrigerator Model RS277ACPN. Periodically water accumulates inside the fridge below the crisper bins and leaks out the door onto the floor. I have checked the level of the fridge and it tilts slightly backward. I do not know where the water comes from. The fridge is in the garage and not connected to a water supply.  Is this something I can fix myself?

 

Thanks,

Paul

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Samsung Moderator
Samsung Moderator

Re: Water leak inside refrigerator

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Make sure that the Energy Saver icon is turned OFF. Also, take a look at the link below it might be able to help with your symptoms.

 

https://www.samsung.com/us/support/troubleshooting/TSG01001852/

 

If the above troubleshooting steps didn't help, here are some service options:

 

- If you have an extended warranty you can reach out to them to have service processed.

- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO

- If you're out of the one warranty, use the following link to locate a service center in your area:

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Refrigerator RF18HFENBWW Ice and water build up under crisper drawers

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We purchased this refrigerator in Nov. 2018.  Late in 2019, we started having water build up under the crisper drawers.  We tried defrosting the refrigerator and moving it out from the wall a bit more.  Then, we started getting ice slabs in addition to the water under the drawers.  We followed the Samaung recomendation to raise the leveling feet at the front of the fridge so that the wheels do not touch the ground, but are still having the same problem.  Any solution?  Did we get a lemon of a fridge?

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Constellation

What is this moisture right under the crisper shelf in the edges

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20200702_101449.jpg

 

20200702_101519.jpg

 

20200702_101500.jpg

 

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Astronaut

rf18hfenbsr leaking water into crisper drawer

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we are finding water in our crisper drawer ever few days and I have discovered several videos (e.g. https://youtu.be/RwCj_kkr-qY)  about how to replace a heat dissapating bar that is a known defect (too small).  I cannot find any reference to this replacement bar part number so that I can order it.  

 

fridge SN.jpg

In Today's Video, We Have a French Door Samsung Refrigerator, Model RF265ABBP, Which is Leaking into the Refrigerator, under the Veggie Drawer. It also Had a...
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