Have had RF28R7351SR for two months and the pitcher has leaked from day one. Have tried dried fitting and flipping the seal. Has there been a solution as this seems to be a widespread issue. Please provide me with a contact to leverage to help resolve as this was one of the main reasons my wife wanted me to purchase this unit over LG.
Our pitcher has also leaked from day one. Tried the re-seating and have only hand washed. I see people getting replacment pitchers still having this issue. Has this been corrected yet?
I posted in a similar thread and have not gotten a response from Samsung.
Please feel free to send us a private message with your full model code and serial number so that we can look into this for you. http://bit.ly/33ipYnO
The pitcher is not made well. The plastic buckles from the side slightly and does not make seal. Thought about slightly heating it up and reform it. But Samsung needs to have better quality control no matter how small the part.
I apologize for the frustrations. We are currently having this looked into and we will keep you posted