cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Re: Auto Fill Water Pitcher Leaks

JUMP TO SOLUTION

I asked the same thing and like typical Samsung, it goes unresolved. The customer support agents sending PM's is a nice gesture to address problems, but I wish Samsung would actually do something to fix this basic flaw for a premium product. I never even got my replacement because it was on back order and never heard from them again. Frustrating...

Reply
Loading...
Highlighted
Constellation

Refrigerator AUTOFILL pitcher leaks

JUMP TO SOLUTION

Hi,

My husband and I purchased this refrigerator a couple of weeks ago, and I noticed last week that that pitcher is leaking. I've tried reseating the lid but nothing seems to work. 

 

This feature was a selling point for us because the filtered water makes our coffee taste wonderful and it's great to have it ready to use at a moment's notice.

 

Is there a way to fix this?

 

Thank you!

 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Refrigerator AUTOFILL pitcher leaks

JUMP TO SOLUTION

I'm sorry to hear that, can you send me a private message with your full model and serial number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Refrigerator AUTOFILL pitcher leaks

JUMP TO SOLUTION

I have the same problem with my pitcher leaking.  Is there a solution to this request?

 

Reply
Loading...
Highlighted
Asteroid

Re: Refrigerator AUTOFILL pitcher leaks

JUMP TO SOLUTION

So far, they just send a new one. Not really a solution.

Reply
Loading...
Highlighted
Constellation

Re: Refrigerator AUTOFILL pitcher leaks

JUMP TO SOLUTION

We have found the same thing. It leaks around the rim on the edge you pour from. 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Refrigerator AUTOFILL pitcher leaks

JUMP TO SOLUTION

Oh no!  Could you send me a private message so that I can get some additional information?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Constellation

Refrigerator Auto Fill water pitcher leaking

JUMP TO SOLUTION

Hi we have model # RF28R7351DT/AA

and the front of the water pitcher leaks everytime we use it... We paid a lot of money for this fridge for this to leak, we have checked everything on it and still leaks.. How can we get a replacement, this is still under warranty 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Refrigerator Auto Fill water pitcher leaking

JUMP TO SOLUTION

I'm sorry to hear that, can you send me a private message with your full serial number so that we can look into all options possible? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Refrigerator Auto Fill water pitcher leaking

JUMP TO SOLUTION

I have this same issue and my refrigerator is just a few months old?  

Reply
Loading...